Frequently Asked Questions
Everything you need to know about our research-grade apparel.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a claim.
How do I know which size to order?
Our garments feature a modern athletic fit. We recommend consulting the detailed size chart located on each product page to find your perfect measurements.
What materials do you use in your collections?
Primitive Labs Research utilizes high-density organic cottons, technical synthetic blends, and reinforced stitching to ensure durability and comfort in every piece.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Duties and taxes are calculated at checkout to ensure there are no surprise fees upon arrival.