Returns & Exchanges

At Primitive Labs Research, we stand by the quality of our experimental apparel and offer a 30-day window for returns or exchanges on all unworn items. We ensure a streamlined process to get you back into the gear that fits your lifestyle and aesthetic perfectly.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our lab receives your return, we will inspect the items and issue a refund to your original payment method within 5-7 business days.